Michigan Unemployment Marvin

Michigan Unemployment Marvin! Michigan unemployment website is www.michigan.gov/uia.

Who is MARVIN?
The staff of the Unemployment Insurance Agency (UIA) would like to introduce MARVIN. MARVIN got his name from the acronym for the M ichigan’s A utomated R esponse V oice I nteractive N etwork, a system that allows you to communicate with the UIA’s computer by using a touch-tone or a push-button telephone with a tone/pulse switch (the switch must be set at “Tone”). Rotary or pulse telephones cannot interact with MARVIN. MARVIN uses digitized human speech to provide you with step-by-step instructions and information regarding your claim.

In his short time here, MARVIN, as he is affectionately called by the staff and customers of the UIA, has become a household name in Michigan. MARVIN has been quickly accepted by both the staff and customers of the UIA as a friendly, fast, and efficient means for the UIA to deliver services.

Why is MARVIN such a valued member of the UIA’s team? In a recent appraisal, MARVIN’s performance was described in glowing terms:

* MARVIN works 11 hours a day, Monday through Friday.

* MARVIN frees our staff to provide other services.

* MARVIN works every holiday.

* MARVIN can handle more than 800 phone calls at the same time.

* MARVIN gives fast, accurate and timely information.

* If needed information is not available to him, MARVIN refers you to someone who can help.

To Use MARVINTo use MARVIN all you need is:

* access to a touch-tone or tone/pulse telephone
* your Social Security Number
* your Personal Identification Number (PIN)

MARVIN allows you to:

* phone-in your continued weeks of unemployment
* ask for information about your benefit payment; such as the date your last payment was made and the amount

More Information Visit: www.michigan.gov/uia

Comments

  1. how would i file a claim with unemployment

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